Travel Advisory & Safety Disclaimer
jumendia.com arranges travel services. Please read this disclaimer before booking.
Government advisories
Travel conditions change quickly. Check the advisories of the Ministry of Foreign Affairs of Ukraine and of your destination country before booking.
Our operating policy
We do not sell or arrange travel services in active conflict zones or in areas under official evacuation orders. Affected bookings are cancelled and refunded under our public offer.
Travel risks
- Security, political and military risks.
- Health, epidemiological and evacuation risks.
- Transport, weather and force-majeure disruption.
- Loss of documents, baggage or property.
Travel insurance
We strongly recommend travel insurance covering medical care, evacuation, cancellation and personal liability. Insurance is not included unless expressly stated.
Tour information
Under Закон України «Про туризм» we provide complete and accurate information about the tour operator, the route and the terms of the tour.
Consumer rights and complaints
Under Закон України «Про захист прав споживачів» you may file complaints with us at contact@jumendia.com or with the State Service of Ukraine for Food Safety and Consumer Protection.
Online sales and personal data
As required by Закон України «Про електронну комерцію», our identification details and public offer are published on this website. Processing of personal data, including via cookies, requires your consent under Закон України «Про захист персональних даних».